At Shenandoah Hunting Safaris, we understand that unforeseen circumstances may arise, and plans may need to be adjusted. Our cancellation policy is designed to provide clarity and fairness to both our clients and our operations. Please review the following terms:
Deposit and Reservation:
A non-refundable deposit is required to secure your hunting reservation. This deposit ensures your commitment to the scheduled hunt and covers administrative costs associated with the booking process.
The deposit amount varies based on the selected hunting package and species. Please refer to your specific reservation details for the exact deposit requirement.
Cancellation Timeline:
Before 90 days clients may receive a refund or opt to reschedule their hunt.
Within 90 days no refund will be provided, but an option to reschedule the hunt is available.
Refunds and Rescheduling:
Refunds for cancellations made within the eligible period will be processed promptly, minus the non-refundable deposit.
Clients may request to reschedule their hunt based on availability and agreement with Shenandoah Hunting Safaris. Rescheduled hunts must take place within one year of the original booking. Clients are allowed to reschedule only once.
Force Majeure:
In the event of unforeseen circumstances, such as natural disasters, political instability, or other force majeure events, Shenandoah Hunting Safaris reserves the right to reschedule the hunt or provide a credit for a future booking within one year of the original booking.
Communication:
Clients are required to communicate cancellations promptly to Shenandoah Hunting Safaris via written notification, and the cancellation date will be determined based on the date of receipt of this notification.
We understand that each situation is unique, and we are committed to working closely with our clients to address individual concerns. For any questions or to discuss specific circumstances, please contact our team directly.
Shenandoah Hunting Safaris values your understanding and cooperation in adhering to this cancellation policy.